Mateus Rose Mateus

Fast Delivery and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL, and other leading global carriers, we are able provide various shipping options. Our warehouse staff are educated to pack your items precisely according to the specifications that we supply. Before they are shipped the goods are thoroughly inspected and secured. Every day, we deliver to thousands of clients in different countries. Our determination to be the largest online retailer in the world is shown by this. The warehouses and centers for distribution are in Europe, as well as the USA.

It is important to note that orders with more than one item are given a processing time according to the particular item.

Before shipping, we will inspect the ordered items carefully before shipping. The majority of orders are shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we are unable to effectively manage inventory. Stocks can be changed at any time. Please understand it may happen that your order will be out of stock once your order has been made.

Our policy lasts for thirty days. If 30 days have passed without a trace since the purchase and we are unable to offer an exchange or refund.

For your item to be considered eligible for return it must be in its original packaging, unopened and in the same state as you received it in. The item should be in its original packaging.